FAQ
Answers for data, operations, and security teams
The practical details behind connecting data, producing churn intelligence, and governing access in Kairos AI.
What can I connect to Kairos AI?+
You can upload CSV, Excel, JSON, and Parquet files or configure REST API, PostgreSQL, Snowflake, MySQL, and Excel connections in one workspace.
How does Kairos AI protect sensitive data?+
PII is identified and masked before model processing. The workspace records checksums, execution details, access changes, and compliance evidence for review.
Are churn predictions explainable?+
Yes. The model studio compares multiple models and presents feature importance, SHAP explanations, latency, and the assumptions behind each result.
Can my team use separate accounts?+
Yes. Workspace admins can invite analysts, change roles, and control access to settings and compliance tools.
Does the demo require a credit card?+
No. You can create a workspace and load the sample SaaS churn dataset without a credit card.
Can we run processing without external AI traffic?+
Yes. Air-Gapped Mode locks external connections and routes eligible processing through the private local mode.
Ready to inspect the full workflow?
Create a workspace and load the 50,000-row sample dataset.